Never miss a job when you're on the tools.
When you can't pick up, Pamma Labs answers your calls and messages for you. It takes the customer's details and sends you a summary within a minute, so they don't ring the next name on Google.
Hear it answer as your business
Fill this in and your own receptionist appears on the phone below, answering messages as your business. Message it like a customer would and try to catch it out, or talk to it out loud.
An example. Real summaries are written from each conversation and land by text and email within a minute.
How it works
Nothing changes for your customers. They ring your normal number like they always have.
A customer rings you
Your phone rings as normal. If you answer, it's just a normal call.
You're busy, so we pick up
If you don't answer in about 20 seconds, your friendly virtual receptionist answers in your business's name and takes their details.
You get a summary
Within a minute you get a text and email: who rang, their number, what they need and how urgent it is. You ring back when you're ready.
What it does
- Answers 24/7, never off sick
- Takes names, numbers and job details, one question at a time
- Reads numbers back so you ring the right person
- Spots emergencies, like a gas smell, and gives safety advice
- Answers your website chat and WhatsApp too (bundle)
- Books appointments and sends deposit links (available on request)
- Sends you a summary after every call
What it never does
- Pretend to be a person. If anyone asks, it says straight away that it's a virtual assistant.
- Make up prices or promise arrival times
- Take card payments
- Give advice about the work
- Replace your call back. You still talk to every customer.
Simple pricing
Founding prices for our first local clients. 14-day free trial, set up for you, cancel any time.
Start my free trial 5-minute form, no card needed
Calls
- Missed calls answered in your business's name
- Text and email summary after every call
- Set up and tested for you
Calls + messages
- Everything in Calls
- Chat on your website
- WhatsApp replies
- Bookings and deposit links (on request)
A real person, round the corner
I'm Brandon. I set these up for local trades in Nottingham and Leicester. You can ring me, meet me for a brew, and I'll set everything up and keep it working. No apps to learn, no call centre.
Questions
Will my customers know it's AI?
It answers in your business's name and sounds like a friendly receptionist. If anyone asks whether it's a real person, it tells them honestly that it's a virtual assistant. Most people just want their details taken and a call back, and that's what it does.
What if it gets something wrong?
It never makes up prices or promises times. It takes the details and you ring back, so you're always the one agreeing the job. We test it with you before it goes live.
Do I need a new phone number?
No. You keep your number. We set your phone to pass unanswered calls to your receptionist after about 20 seconds, and you can switch it off any time.
Can I cancel?
Yes, any time. There's no contract, and the first 14 days are free.
Questions first?
Ready to go? Start your free trial here, it takes 5 minutes. Or leave your details and I'll ring you back. You can also email pammalabs.uk@gmail.com.